Shipping policy

The basics of Standard Shipping

• Delivery takes 3-7 business days* (excluding weekends and public holidays).
• Standard Shipping in the US is free if your order is above $75. If your order is less than this, then it typically costs $4-$10 per box. 

Tracking your order and what happens on delivery day

• If your order has been sent with a trackable service you'll be emailed a tracking link once your package has been shipped. 
• If you're ordering more than one item, your order may arrive in separate packages at different times, as they may be shipped from different warehouses.
• If your orders have been sent in separate packages you'll get individual dispatch emails with their unique tracking numbers.
• You can also track your order by going to your orders in 'My Account' and clicking 'Track Order'.
• A signature may be required on receipt of your order.
• If you're not in, your order may be left with a neighbor or in a safe place. If it can't be left, then a card will be left telling you how to pick up your order or rearrange delivery.